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Resolving Plesk Subscriptions Registration Conflicts

To register a Plesk domain in Parallels Business Automation - Standard database:

  1. Open the Service Director submenu and select Plesk Manager.
  2. Click Domains on the Plesk Manager submenu. The list of all Plesk domains (both registered and conflicted) appears on the screen.
  3. Click on the Resolve link in the string that corresponds to the Plesk domain you want to register. The conflict resolution form appears on the screen.
  4. Select the way of conflict resolution:
    1. Set the option button to one of the conflict resolution variants.
  5. Click the Next button.
  6. Select the Parallels Business Automation - Standard customer account to register a Plesk domain for:
    1. Set the option button to one of the variants:
    1. Click the Select button next to the selected option. The list of accounts (of the relevant type) appears in the popup window.
    2. Select the account by clicking on its name. The account name should appear in the relevant field of the form.
  7. Click the Next button. The Plesk domain configuration fetched by Parallels Business Automation - Standard during Hardware Node registration appears on the screen. All the resource usage limits and domain administrator permissions are shown. Now it's time to select the Parallels Business Automation - Standard Hosting Plan to create a subscription (please, scroll the screen up to the end of the form):
    1. Click the Select button next to the Select hosting plan field. The list of hosting plans of Plesk Domain type appears in the popup window.
    2. Select the Hosting Plan by clicking on its name. The name of selected Hosting Plans should appear in the relevant field of the form.
  8. Click the Next button. The comparative configuration of Plesk domain and the selected Parallels Business Automation - Standard Hosting Plan appears on the screen, including resources configuration, Plesk domain or client administrator permissions, and services/applications included in the subscription.

    Note: If the selected Hosting Plan configuration appears to be weaker than the Plesk domain/client resource parameters, you will see the system warning and the strings with conflicting Plesk domain resources will be highlighted with red. Such a conflict often happens because the original Plesk domains configuration allows unlimited resource usage, and Parallels Business Automation - Standard - does not, in Parallels Business Automation - Standard all the resources always have usage limits. Thus, if the Plesk domain to be imported has the unlimited resources usage, the conflict with the Parallels Business Automation - Standard Hosting Plan configuration is guaranteed. But this is not the matter of emergency at all. Parallels Business Automation - Standard allows creating Hosting Plans with rather strong configuration.You can create the special Plesk Domain Hosting Plan and select it for importing Plesk domains with unlimited resources configuration.

  9. If the configuration of the Parallels Business Automation - Standard Hosting Plans suits the Plesk domain original configuration, click the Next button again.
  10. Fill the subscription settings form that appears.
    1. The Plesk domain administrator password must be reset in this case, so please type the new Plesk domain administrator password into the Password field. Then retype the password.
    2. Set the subscription end date.
    3. Select the subscription period.
    4. You can check the Generate order with zero price box to generate the zero order for a newly created subscription. This allows starting services provisioning immediately. If you remain this box clear, then the generated order total will correspond to the fees defined in the Hosting Plan you have selected before.
    5. If you think there is no need to send to a customer an e-mail notification about placing an order, especially if a zero order was generated, you can check the Skip order notification to a customer box.
  11. Click the Next button.

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